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We help our clients in acquire new customer,
increase sales revenues,
retain customer’s base and build customer loyalty
by providing the following
telemarketing campaign management
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Customer Acquisition ‘Pre-Sale’
Intelligent8 focuses on enhancing the customer experience by providing consistent service delivery to our clients in
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Information Line
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‘Information Line’ is an outsource
information services for product information,
service information, payment instruction,
online purchase instruction,
location direction, etc.
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Direct Response Handling
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‘Direct Response Handling’ is an inbound
telemarketing service to answer calls
and collect customer information from
customers, responding to TV, print or
online advertising.
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Database Creation
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Good database means a better chance
for selling. Telemarketing can be used to
help cleansing available database by
outbound call to update customer
information for better segmentation.
Telemarketing can also be used to create
a new potential customer database by
cold calling given name lists to find
the relevancy of products or services.
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Lead Generation and Qualification
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‘Telemarketing Lead Generation’ is
a powerful marketing tool used to qualify
prospects, both Business-to-Business (B2B)
and Business-to-Consumer (B2C).
‘Lead Generation’ effectively identify
prospects and prioritize potential customers
in terms of business opportunities.
The lead Generation Acquisition
Program could increase new customer
base for better sale opportunity.
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Traffic Generation and invitation
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Telemarketing can effectively be used to
invite potential or targeted customer
to seminars, trade shows, and special events.
Outsource Traffic Generation keeps
the sales persons focus on the core
responsibilities of selling rather than
distributing the invitation to the events.
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Appointment Scheduling
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An important step of acquiring
new customers is meeting in person or
face to face meeting. Telemarketing can
help making appointments with targeted
customer which help save time
for sale persons.
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Customer Retention ‘Post Sale’
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Welcome Call
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Good customer relations start with good first impression. Welcoming customer by personal calling is a better way to signal caring and to confirm or to ask additional information.
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Reactivate
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Inactive customers or those who have tried the products or services are the highest potential source of revenue. Activating or reactivating by Telemarketing could help to induce purchase.
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Repeat purchase
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Telemarketing could be used to reassure continue purchase of products or services.
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Up-selling
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Personal persuasion through Telemarketing is helpful in convincing customer to purchase larger quantity of products or increase frequency of use of services.
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Cross-selling
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For the same customer Telemarketing is an effective way to cross-selling other products and services that fit to the customer’s profile preference.
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